Terms of service

Terms of Service

Last updated: June 2026

These Terms of Service govern your use of the Pavone online store and the purchase of any products offered through it. By placing an order, you agree to these terms in full.


1. About Pavone

Pavone is an independent luxury accessories brand offering individually handcrafted, limited-edition creations.

Contact: pavonerouge@gmail.com


2. Eligibility

By using this website, you confirm that you are of legal age in your jurisdiction and have the legal capacity to enter into a binding agreement.


3. Products

All Pavone creations are handcrafted in limited quantities. Product images are as accurate as possible; however, minor variations in color, texture, and finishing are inherent to artisanal production and are not considered defects.

Pavone reserves the right to discontinue any product at any time without notice.


4. Pricing

All prices are displayed in Canadian dollars (CAD) unless otherwise indicated. Prices are subject to change without notice. The price applicable to your order is the price confirmed at checkout.

Applicable taxes will be calculated and displayed at checkout based on your delivery address.


5. Payment

We accept the following payment methods:

  • Credit and debit cards (Visa, Mastercard, American Express)
  • Shop Pay
  • Other methods as displayed at checkout

Payment is processed securely at the time of order. Pavone does not store payment card information.


6. Order Confirmation

An order confirmation email will be sent upon successful payment. This confirmation does not constitute acceptance of the order. Pavone reserves the right to cancel any order due to stock unavailability, pricing errors, or suspected fraud, with a full refund issued.


7. Shipping

Orders are shipped in accordance with our [Shipping Policy], which forms part of these Terms of Service.


8. Returns & Refunds

Returns and refunds are governed by our [Return & Refund Policy], which forms part of these Terms of Service.


9. Intellectual Property

All content on this website — including images, text, logos, and product designs — is the exclusive property of Pavone and may not be reproduced, distributed, or used without prior written consent.


10. Limitation of Liability

To the fullest extent permitted by applicable law, Pavone shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Pavone's total liability shall not exceed the amount paid for the order in question.


11. Governing Law

These Terms of Service are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Any dispute shall be subject to the exclusive jurisdiction of the courts of the Province of Quebec.


12. Changes to These Terms

Pavone reserves the right to update these Terms of Service at any time. The version in effect at the time of your order applies. Continued use of the website constitutes acceptance of the updated terms.


13. Contact

For any questions regarding these Terms of Service, please contact us at: pavonerouge@gmail.com